Sweaters for Life's Adventures!

Norlender


New FREE SHIPPING FROM NORWAY FOR ALL ORDERS OVER $ 100


Welcome to NorwegianSweaters.com
New styles for 2017 coming soon!

Returns and Exchanges

100% Guarantee !

We want you to be a satisfied customer so everything we sell is fully guaranteed. If you're not satisfied, whatever the reason, return the item to us for an exchange or a full refund within thirty (30) days.

Return To:

Marine Enterprises, Inc.
24 Young Road
Katonah, NY  10536
USA
RMA # - YOUR ORDER/INVOICE #
Copy of Original Invoice/Order

Packages must be returned prepaid—we do not accept C.O.D. deliveries.

Contact us for all return authorizations on our contact page:
 

  1. Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned. We reserve the right to refuse a return on any product that does not meet these requirements. 

  2. No refunds or exchanges will be made after thirty (30) days under any circumstances. 

  3. No returns will be accepted without a Return Authorization (RA) number. To request a Return Authorization, please email us on our contact page. RA numbers are valid for 10 business days after issue, and must be recovered in our warehouse within that time period. 

  4. Once you have contacted us for a return, we will issue you a RA number and shipping instructions. 

  5. We are not responsible for lost or stolen packages. Please use shipping method that can be tracked. We recommend you insure the parcel when shipping higher-priced items. Packages must be returned prepaid—we do not accept C.O.D. deliveries. 

  6. Subsequent to an approval authorization, a credit to an account or issuance of a check may take up to 30 days. 

  7. We will only refund shipping charges if we've sent the wrong item or if the item sent is defective. 

  8. Refused returns or exchanges will be shipped back to the customer at the customer's expense. 

  9. Exchanged sweaters will be charged $ 25.00 per sweater to cover shipping charges ($ 35 for International). 

  10. Specials and Sale items purchases are final.